The operating system
for modern home care.
One platform — four products, one record. Run the agency, the visit, the family conversation, and the forecast from a single, inspection-ready trail.
Four products. One record.
Most homecare software is a manager's database with a carer app bolted on. Carefold is the other way around — a single, temporally-versioned record that the manager, the carer, the family, and the forecast all draw from.
The browser-based control centre. Rota, eMAR, care plans, incidents, finance, audit. The exception-driven dashboard surfaces what needs you, not what doesn't.
The carer PWA used at the doorstep and in the room. Visit screens, eMAR rounds, body maps, vitals, panic alarm — offline-first, two-tap.
The portal we give to the family. Visit updates, wellbeing summaries, photos with consent, messaging that doesn't live in WhatsApp.
The layer that watches the data and tells you before things go wrong. Missed-visit risk, wellbeing decline, continuity matching, capacity strain.
Care software has been catching up. It has not been getting ahead.
After eighteen months of conversations with Registered Managers, four patterns kept repeating. Carefold is built around them.
The audit trail is fragmentary.
Care plans live in one system, rotas in another, notes on WhatsApp, paper MARs in a folder. When CQC asks "what care was given last Tuesday morning under the care plan that was active at the time?", nobody can answer in under a day.
Outcomes are an afterthought.
Visit-first systems prove care happened. They don't prove it worked. Commissioners now ask for outcome evidence — and most agencies are scraping it together at the end of the quarter from notes nobody designed to be measured.
Prediction is not in the box.
Every operations manager knows which visits will be missed next Tuesday and which clients are about to decline. None of them have a system that knows it too — let alone one that does something about it.
Compliance is bolted on, not baked in.
DSCR, DSPT, DTAC, the Single Assessment Framework, DCB0129 — they were assembled, course by certificate by audit, on top of products designed long before they existed. The seams show.
Reconstruct any record, at any point in time.
Every care plan, every assessment, every rate card, every MAR entry is temporally versioned. Care delivered last March references the plan that was active last March — not the plan you signed off yesterday.
- Effective-from / effective-to on every record, surfaced inline
- Side-by-side diff between any two versions
- Care delivered always references the version it was delivered against
- One inspection-ready PDF: the full record as it stood on a date you pick
Outcomes are records, not paragraphs.
In Carefold, outcomes are first-class. Each one is written in the client's voice, scored against a measurable baseline, and tied to the visit tasks that evidence progress. Commissioners get the reports they ask for — automatically.
- "I" statements aligned to CQC's Single Assessment Framework
- Baseline measure, target, review cadence, evidence chain
- Pulse-derived signals contribute to readings (mood, intake, mobility)
- Per-funder outcomes export in their schema, on their schedule
Predictive intelligence, not bolted on.
Pulse reads the operational and clinical signal already flowing through Carefold — and tells you what's about to need attention. Not at the end of the month. Tonight.
- 24-hour missed-visit risk forecast with reasoning
- Wellbeing-decline alerts — sentiment, sleep, intake, mood, mobility
- Continuity matching for unallocated visits
- Capacity strain forecast for the next seven days
Compliance built in. Not bolted on.
UK regulators have spent five years building a coherent standards stack for digital social care. We took them at their word, and built around it from day one.
Read the compliance postureDigital Social Care Record standards — mapped, evidenced, ready for re-assessment.
Data Security & Protection Toolkit — Standards Met at our org, evidence packs for yours.
Digital Technology Assessment Criteria — clinical safety, accessibility, interoperability.
All 34 Quality Statements mapped to Helm evidence panels with one-click export.
Clinical risk management for manufacturer and deployer — safety case in the product.
Managing medicines in adult social care — embedded in eMAR, PRN, CD register flows.
The Tuesday morning before our last CQC visit, I rebuilt every care plan from a paper folder. The Tuesday before our next one, I'll be drinking a coffee.
Where Carefold ends up further forward.
Set against the four incumbent platforms UK Registered Managers most often mention in calls with us. Honest comparison, public references.
Full comparison & references| Carefold | Birdie | CareLineLive | Access PeoplePlanner | PASS | |
|---|---|---|---|---|---|
| Temporal versioning across plans, assessments, rates, MARs | ✓ Native | — | — | Partial | — |
| Outcomes as a first-class record (not a sub-section) | ✓ Engine | Sub-section | Sub-section | Sub-section | Sub-section |
| Predictive missed-visit / wellbeing layer at launch | ✓ Pulse | — | — | — | — |
| Single record across manager / carer / family | ✓ One DB | Integrated | Integrated | Integrated | Integrated |
| eMAR with CD register, allergy interlocks, PRN protocol | ✓ Full | ✓ | ✓ | ✓ | ✓ |
| CQC Single Assessment Framework evidence mapping | ✓ 34 QSs | Partial | Partial | Partial | Partial |
| GP Connect FHIR med-list sync | ✓ Launch | Roadmap | — | Roadmap | — |
| DSCR Assured, DSPT-aligned, DTAC-compliant | ✓ All | ✓ | ✓ | ✓ | ✓ |
Public information as of Q1 2026. We update this table when competitors ship; if anything is wrong, tell us.
Reading from the team.
What "Assured" actually means under DSCR — and what your team has to evidence.
A read of the NHS England DSCR standards as they stand in 2026, and what an agency moving onto Carefold inherits versus what they need to assemble themselves.
Outcomes commissioners actually ask about — and the seven we found in their RFPs.
We read 31 UK council and ICB tenders from the last eighteen months. These are the patterns in the outcome questions buyers are asking — and how to evidence them.
Why we built temporal versioning at the schema layer, not the application layer.
A short technical note on the bitemporal table design under Carefold's care plans, assessments, and rate cards — and the regulatory cost of getting this wrong.
A 30-minute call. A live walkthrough. No slide deck.
We'll log into a real tenant, follow a real client from referral through visit through invoice, and answer everything your team would ask.