Carefold
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Contact

A few ways to reach us.

We answer email. We pick up the phone. We send procurement questionnaires back filled in line by line within three working days.

Sales

Talk to someone about your agency.

A 30-minute call to understand your operation and show you Carefold against your specifics. Booking is fastest.

Book a demo → sales@carefold.co.uk Responds within 1 working day
Support

Already a customer? Need help.

If you’re live on Carefold, sign-in and start a chat. Out-of-hours, our on-call rotation answers production-impacting issues.

Sign in to support → help@carefold.co.uk Operator: 1h · Group: 30min
Compliance & procurement

Send us your questionnaire.

Email the procurement / IG / DSPT questionnaire. We send back the trust pack plus line-by-line responses within three working days.

trust@carefold.co.uk Responds within 3 working days
Press

Journalist or analyst?

We’re happy to brief on UK home-care market dynamics, regulation, our pilot data, and the bits of our roadmap we’re public on.

press@carefold.co.uk Responds same day
Careers

Want to work here?

See open roles, or write a thoughtful email if you don’t see your fit. We open roles a few times a year and keep a list.

See roles → careers@carefold.co.uk Responds within 1 working week
Anything else

Just want to say hello?

If you’re a Registered Manager with strong opinions about home-care software — we want to hear them. We buy the coffee.

hello@carefold.co.uk Pippa reads everything
Send us a message

Or use the form.

Tell us a bit about you and what you’re trying to do. We read everything that lands here and reply within one working day — no ticket queue, no autoresponder.

Our office

King’s Cross, London.

Three minutes from St Pancras International. Hybrid team — we’re in three days a week. Drop in if you’re in London, just let us know.

Carefold Limited
14 Gray’s Inn Road, Suite 4F
London WC1X 8HN
020 4525 1888

Registered in England & Wales · Company no. 15324812 · ICO ZB654321